Your personal data belongs to you. This policy explains exactly what khelaghor collects, why we collect it, how we use it, and what rights you have over it — in plain language.
Six core commitments that define how khelaghor handles your personal information every single day.
Khelaghor does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used solely to operate your account, process payments, and comply with legal obligations. That's it — no exceptions, no side deals.
Every connection to khelaghor is protected by SSL/TLS encryption. This means your login credentials, payment details, and personal information are encrypted in transit and cannot be intercepted by third parties. The padlock in your browser confirms this protection is active.
Khelaghor gives you the right to access, correct, and request deletion of your personal data at any time. If you want to know what data khelaghor holds about you, or if you want it removed, contact our support team and we will respond within 30 days.
Khelaghor only collects the data that is genuinely necessary to operate your account and comply with legal requirements. We don't collect data for the sake of it. If a piece of information isn't needed to serve you better or meet a legal obligation, khelaghor doesn't ask for it.
Khelaghor retains your personal data only for as long as it is needed. Account data is kept for the duration of your relationship with khelaghor plus a legally required retention period. Once that period expires, your data is securely deleted from khelaghor's systems.
In the unlikely event of a data breach affecting your personal information, khelaghor will notify affected players within 72 hours of becoming aware of the incident. We will explain what happened, what data was affected, and what steps we are taking to address it.
Plain language commitment: This Privacy Policy is written to be understood, not to confuse you. If anything is unclear, contact khelaghor support and we'll explain it directly.
This Privacy Policy describes how Khelaghor ("khelaghor", "we", "us", "our") collects, uses, stores, and protects the personal information of players and visitors who use the khelaghor platform at khelaghor.today. It applies to all interactions with khelaghor — including account registration, deposits, gameplay, withdrawals, and customer support.
By registering an account on khelaghor or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how khelaghor handles your personal data, please do not use the platform.
Khelaghor takes data privacy seriously. We understand that players in Bangladesh trust us with sensitive personal and financial information, and we treat that responsibility with the seriousness it deserves. This policy is reviewed and updated regularly to reflect changes in our practices and applicable law.
Khelaghor collects personal data in the following categories:
Note: Khelaghor does not collect your full payment card numbers. All payment processing is handled by our payment partners using their own secure systems.
Khelaghor uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Creating and managing your khelaghor account | Registration data, identity verification data |
| Processing deposits and withdrawals | Financial data, identity verification data |
| Verifying your age and identity | Identity verification data, registration data |
| Preventing fraud and money laundering | Financial data, usage data, identity data |
| Providing customer support | Registration data, communications data |
| Sending account notifications and updates | Email address, phone number |
| Improving khelaghor's platform and games | Usage and technical data (anonymised) |
| Complying with legal and regulatory obligations | All categories as required |
| Responsible gaming monitoring | Gameplay data, financial data |
Khelaghor will only send you promotional communications if you have opted in to receive them. You can update your communication preferences at any time from your account settings or by contacting khelaghor support.
Khelaghor processes your personal data on the following legal grounds:
Khelaghor does not sell your personal data. We may share your data with the following categories of third parties only where necessary and under strict data protection agreements:
Important: Khelaghor never shares your personal data with advertisers, data brokers, or any third party for commercial marketing purposes.
When you make a deposit or withdrawal on khelaghor using bKash, Nagad, or Rocket, your payment is processed directly by the relevant payment provider. Khelaghor stores only the information necessary to reconcile transactions and comply with financial regulations — specifically your registered mobile wallet number and transaction reference numbers.
Khelaghor does not store full payment credentials. Your mobile banking PIN and full account details are never transmitted to or stored by khelaghor. All payment data in transit between your device and khelaghor's servers is protected by SSL/TLS encryption.
Transaction records are retained by khelaghor for a minimum of five years in accordance with applicable financial regulations. This retention is a legal requirement and cannot be waived upon account closure.
Khelaghor uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. Cookies are small text files stored on your device when you visit khelaghor.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent khelaghor from functioning correctly. Khelaghor does not use third-party advertising cookies or tracking pixels for ad targeting.
Khelaghor retains your personal data for as long as your account is active and for a period after closure as required by law. The following retention periods apply:
Once the applicable retention period expires, khelaghor securely deletes or anonymises your personal data so that it can no longer be linked back to you.
As a khelaghor player, you have the following rights regarding your personal data:
To exercise any of these rights, contact khelaghor support at [email protected]. We will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 30 days and will notify you if this is necessary.
How to request your data: Email [email protected] with the subject line "Data Rights Request" and specify which right you wish to exercise. We may need to verify your identity before processing the request.
Khelaghor implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure:
While khelaghor takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect that your khelaghor account has been compromised, contact support immediately and change your password.
Khelaghor is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If khelaghor discovers that a player is under 18, the account will be closed immediately, any balance will be forfeited, and all personal data associated with the account will be deleted.
If you believe that a minor has registered on khelaghor, please contact us immediately at [email protected] so we can investigate and take appropriate action.
Khelaghor may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players by email or via an in-platform notification before the changes take effect.
The "Last updated" date at the top of this page reflects when the policy was most recently revised. We encourage you to review this Privacy Policy periodically. Continued use of khelaghor after a policy update constitutes acceptance of the revised policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a privacy concern, please contact khelaghor's support team:
For related legal documents, you may also review our Terms and Conditions and our Responsible Gaming policy.
Play Responsibly. Gambling on khelaghor involves real money and carries financial risk. Never gamble more than you can afford to lose. If gambling is affecting your wellbeing, use khelaghor's self-exclusion tools or visit our Responsible Gaming page for support. You must be 18 or older to use khelaghor.
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18+ only. Gamble responsibly. Terms and conditions apply.